ARTICLE 1 – PARTIES
This Preliminary Information Form (“Form”) has been issued between the Buyer and the Seller, whose information is provided below.

This Form has been prepared in accordance with the provisions governing the purchase–sale relationship between the Buyer and the AGROMİLA TİCARET A.Ş. (“Seller”), operator of the website www.agromila.com (“Site”), and pursuant to the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, for the purpose of informing the Buyer.

ARTICLE 2 – INFORMATION OF SELLER AND BUYER

Seller:

• Title: AGROMİLA TİCARET A.Ş.
• Address: Yazıbaşı Mahallesi, İskele Caddesi No: 18 Torbalı/İzmir
• Email: [email protected]
• Phone: +90 232 486 8090

Buyer:

• Full Name: [Buyer full name]
• Email: [Buyer email address]
• Phone: [Buyer phone number]

ARTICLE 4 – PRODUCT/SERVICE INFORMATION
Below are the type, quantity, brand, model, color, number, sales price, and payment method of the product or service to be purchased by the Buyer.

[Detailed product or service information will be placed here.]

Product Description Quantity Cash Price Discount Installment Difference Additional Cost Subtotal (VAT Included)

Shipping Fee

Total

Payment Method : 

Delivery Address : 

Invoice Address :

Order Date :

Return Address :

The basic characteristics of the product are as stated on the Site. The listed prices are the sales prices and will remain valid until updated. If the prices are announced for a limited time, they remain in effect until the end of the specified period. The price of the product subject to sale, shipping cost, and other additional fees are shown in the table above.

ARTICLE 5 – GENERAL CONDITIONS

5.1 This Form is an integral part of the Distance Sales Agreement. For any matters not included in this Form, the provisions of the Distance Sales Agreement shall apply.

5.2 For the product subject to this Form to be delivered to the Buyer or to the designated person, the Buyer must approve this preliminary information form electronically and the payment must be completed. If the product price is not paid or is cancelled in bank records, the Seller is released from its delivery obligation.

5.3 Unless otherwise stated, delivery expenses (shipping costs, etc.) belong to the Buyer. However, due to campaigns on the Site, all or part of the delivery fee may not be charged to the Buyer.

5.4 After the Buyer approves the Form and the Distance Sales Agreement, the amount and expenses stated under Article 5 will be collected through the selected payment method.

5.5 The Seller shall deliver the product to the Buyer within 30 (thirty) days at the latest from receipt of the order. If delivery cannot be completed within this period, the Buyer is entitled to terminate the Distance Sales Agreement.

5.6 The Seller may, with prior notice to and explicit approval from the Buyer, supply a different product of equal quality and price instead of the product subject to the Distance Sales Agreement.

5.7 If the Buyer is not present at the delivery address during delivery, the Seller shall be deemed to have fulfilled its obligation. The Buyer is responsible for tracking the shipment with the courier company. If the product is to be delivered to someone other than the Buyer, the Seller cannot be held responsible if the delivery is not accepted. The Buyer is responsible for delays in receiving the product or if the shipment is returned to the Seller. If the courier company has no branch in the Buyer’s area, the Buyer must collect the product from the nearest branch indicated by the Seller.

5.8 If the Buyer uses an unauthorized payment instrument or the payment is not made to the Seller by the bank or financial institution, the Distance Sales Agreement shall be terminated. In this case, the Buyer agrees to return the product immediately.

5.9 The Seller may organize promotions or campaigns on the Site. Campaigns, discounts, and offers may be changed or updated by the Seller. The Buyer accepts that the Seller may set quotas or limits for specific products.

5.10 Special offers, promotions, and discounts on the Site are valid until the specified date or until stocks run out. Due to system errors, earned points or discount rights may be cancelled. The Buyer agrees not to claim any rights against the Seller due to these issues.

5.11 Unforeseeable circumstances beyond the Seller’s control (war, embargo, natural disasters, etc.) that prevent or delay the Seller’s obligations are considered force majeure. In such cases, the Seller will inform the Buyer as soon as possible, and the Buyer may cancel the order, request a product replacement, or postpone the delivery.

5.12 If the products are out of stock after the order is confirmed, the Seller may instruct the refund of the Buyer’s payment within 7 (seven) days and cancel the order. The Seller will immediately inform the Buyer of this situation.

5.13 Refunds to the Buyer can only be made using the payment method used during the purchase. The Buyer acknowledges that the refund process may take 2–3 weeks due to bank procedures and that the Seller cannot be held liable.

5.14 The Buyer is obliged to check the product upon delivery, refuse the product if a shipping-related issue is detected, and request a damage report from the courier.

ARTICLE 6 – RIGHT OF WITHDRAWAL

6.1 The Buyer is entitled to withdraw from the Distance Sales Agreement within 14 (fourteen) days from the date the product is received, without providing any justification and without incurring any penalty. For the right of withdrawal to be valid, the product must not fall under the “Products for Which the Right of Withdrawal Cannot Be Used” listed in Article 10.

6.2 To exercise the right of withdrawal, the Buyer must submit a request through the Site within 14 (fourteen) days. After receiving the return shipping code, the Buyer must send the product back to the Seller within 3 (three) days. If a different courier company is used, the shipping costs shall be borne by the Buyer.

6.3 For the right of withdrawal to be valid, the returned product must be undamaged and returned together with its accessories (if any), original packaging, and invoice.

6.4 After receiving the withdrawal notice, the Seller will refund the product price and, if applicable, the delivery costs to the Buyer within 14 (fourteen) days using the same payment method used by the Buyer. If the Buyer sends the product using an incorrect carrier, the 14-day period starts when the product reaches the Seller. The Seller cannot be held responsible for delays caused by banks.

6.5 Information Regarding Use of the Right of Withdrawal:

• Log in to www.agromila.com and go to the “My Account / My Orders” section.
• Select the product for which you want to exercise the right of withdrawal and obtain the return code.
• Send the product using the return shipping code within 3 (three) days via the contracted courier company.
• After the product is examined, the refund process will be initiated.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

According to Article 15 of the Distance Contracts Regulation published in the Official Gazette dated 27.11.2014, the right of withdrawal does not apply to the following:

• Products whose price depends on fluctuations in financial markets.
• Goods prepared in line with the Buyer’s personal needs.
• Products that are perishable or may expire soon.
• Products whose packaging has been opened and are unsuitable to be returned for health or hygiene reasons.
• Unsealed digital content or computer consumables.
• Contracts relating to time-limited events or services performed instantly.
• Mobile phones, tablets, smart watches, etc., if their packaging has been opened.

• Products whose price depends on fluctuations in financial markets.
• Goods prepared specifically in accordance with the Buyer’s personal needs.
• Products that are perishable or may expire soon.
• Products whose packaging has been opened and are unsuitable for return due to health or hygiene reasons.
• Digital content and computer consumables whose packaging has been opened.
• Contracts related to time-sensitive events or services performed instantly.
• Mobile phones, tablets, smart watches, etc., if their packaging has been opened.